42 - The Human Factor: How Employee Mistakes Lead to Cyber Incidents

Chris Tidball

Published on: 25/06/2025

In this episode of "Claim Hunters," the host, Chris Tidball, converses with Christa Johnson, who leads the cyber team at Gallagher Bassett. The episode emphasizes the importance of cyber hygiene, robust backup systems, and incident response plans. Christa also addresses the evolving tactics of cybercriminals, the role of human error, and provides practical advice on password management and multi-factor authentication to mitigate cyber risks.